About The DVuser Online Shop
Some information about DVuser's online shop and why we decided to do it
The Select Few
The DVuser online shop only sells high quality items that are of the highest value to video producers and lighting cameramen.
The training DVDs and Books are of the highest quality and packed with superb training information. All dvd's and books have been viewed and read by me personally and are sold on the DVuser website because I think they have a lot to offer with regard to training and various other video production techniques.
Are you outside the UK?
In some cases, there might be two 'Buy Now' buttons, one for customers within the UK, and one for customers overseas. Be sure to click on the correct button. The only difference between the two buttons is that the postage and packing costs are slightly more for overseas customers. If there is only a single button contact us via email or phone and let us know where in the world you are and we will quote you for postage to your country.
Despatch of Items
Everything for sale on the DVuser online shop is brand new, sealed and is shipped from our UK office in Cambridgeshire. Delivery is prompt and via Royal Mail Special Delivery, or Recorded Delivery, or FedEx for overseas deliveries. Most items are shipped the day after your place your order. If for any reason your order has not been delivered to you within 4 days (UK only deliveries) or you have any other concerns, please email us. If nobody is available, please leave a message on the machine and we will get back to you, usually within a few hours.
All credit card and Paypal transactions go through a secure SSL 128-bit encrypted server so you can rest assured that your card details will not fall into the wrong hands.
Please note that books do not carry vat, however, dvd products do. At the present time DVuser is not vat registered so companies purchasing products from us who are vat registered will not be able to claim the vat back as we only supply a regular receipt and not a vat receipt. Of course, if our turnover goes above the vat threshold in future, then of course we will become a vat registered company.
If you have any queries or questions you'd like to ask before you buy, simply drop us an email to: firstname.lastname@example.org
Founder/Editor DVuser Magazine
Click here to go back to online shop.